Frequently Asked Questions
PLEASE NOTE THE FAQ SECTION BELOW APPLIES TO OUR IN-STUDIO CLASSES.
PLEASE CONTACT US AT 732.784.7735 OR
WITH ANY QUESTIONS
What is indoor cycling (a.k.a. Spinning)?
Indoor cycling is a group fitness class led by an instructor and set to specifically choreographed music for the ride. Some instructors get you moving, shaking and dancing on your bike, others are more "zen and zone" and take you on a visual race ride, or anywhere in between. Riders are on indoor cycling specific stationary bikes and are taken through hills, flats, runs and climbs incorporated into a musical journey, resulting in an unbelievable, high intensity, interval cardio workout. An average of 600-900 calories are burned per 60 minute class.
Do I have to be a member of Clementine to take a class?
No. There is no "membership"; you pay as you ride. You can purchase your Rides online or at the Studio. There are a variety of ways to Ride: Choose individual classes, a discounted rate
10 or 20 Ride Pass, or an Unlimited Monthly Ride Pass. Riders manage their own accounts online and can reserve for the week ahead.
What do I need to bring to class?
Bring cycling shoes if you have them (SPD clips preferred) or sneakers, a water bottle; we provide towels.... a necessity for the ride! Any ANT+ heart rate monitor straps are compatible with our Schwinn V2 mPower Consoles which calculate RPMs, heart rate, calories burned, time, and distance.
What should I wear to an indoor cycling class?
The room can get rather warm, we recommend comfortable workout clothes: Bike shorts, capris or leggings, and short sleeve tops or tanks. Avoid loose fitting long pants that could get caught in the pedals or crank shaft. On your feet, wear either cycling shoes with SPD clips, sneakers, or some sort of outdoor shoe with a sturdy sole.
Do I have to wear cycling shoes for the class?
It is not necessary to wear cycling shoes for the class, but you will; experience a better ride if you do. Riding with cycling shoes provides a smoother and more efficient pedal stroke and ride.
Our bikes have clips for cycling shoes with SPD pedal clips on one side of the pedal, and a cage for sneakers on the other side. We have 3 bikes that accommodate LOOK clips - please contact if you need to reserve a LOOK clip bike.
What should I expect my first time indoor cycling?
Expect to have fun during a high intensity, cardio-calorie torching workout! Don't feel intimidated, we've all been a "first timer" to the ride. Please arrive a few minutes early and let the instructor know that you are a first time rider so he/she can help you set up your bike properly, and walk you through the basics of indoor cycling and core movements. Remember to breathe and hydrate during the ride and know that you should go at your own pace when you first start indoor cycling, then work your way up to hardcore! You adjust your own resistance during the ride to determine your pedal speed, depending on flat road or hill climb. Before you know it, your first class is done and you have overcome the first ride hurdle.
When can I expect to see results?
The answer depends on what other kinds of physical activity you are doing. If you are only indoor cycling, we recommend that you take 3 or more classes per week in order to see best results; you will notice a marked increase in your strength, speed, and cardiovascular abilities in a short period of time.
Can I take an indoor cycling class if I am pregnant?
Please consult with your physician before participating in any Clementine class.
Are minors able to take indoor cycling classes at Clementine?
Yes, Riders under 18 years old who are at least 4'11" can ride at Clementine. Check the schedule for "Teen Ride" sessions, and minors are also welcome during regular Rides. Waivers must be signed by parents or guardians prior to riding. clementine_parent.guardian_release.pdf
How do I get started?
We have an easy class reservation system set up online at our website. Go to MY INFO to create your account, buy your Ride passes, check out the schedule, and reserve a class. It's that easy!
Do I need to make an online reservation for a class?
No, you do not need to make a reservation, walk-ins are certainly welcome as long as there are open bikes. However, Clementine is a small boutique studio, so if you want to guarantee a bike for a specific class, we recommend you make an online reservation so that you don't get shut out when you show up at Clementine. Classes can be reserved online up to 7 days in advance of class start time.
What forms of payment do you accept?
Cash, check, Mastercard, Visa, & Amex.
How far in advance do I need to cancel a reservation?
You must cancel a reservation at least 2 HOURS before your scheduled class in order to avoid penalty. If you cancel less than 2 HOURS before a class AND the class is full, you will forfeit one class credit. If you have an Unlimited Monthly Ride Pass, you will be charged $10. All cancellations must either be made on your account online, or on the MINDBODY app, or you can call/text 732-784-7735 and leave word with a Clementine representative.
What happens if I am late for a class?
Your bike will be held for 5 minutes after class start time. After 5 minutes, it will be released to the wait list.
What happens if I fail to show up for a class which I have reserved?
If you fail to show up for a class which you have reserved AND the class is a full, then you will forfeit the class credit you used to reserve the class. If you hold a Monthly Unlimited Ride Pass, you will be charged $10. Otherwise, you will not be charged.
How does Clementine notify me?
We can notify you via email and/or text! Choose your preference under your account "Client Profile" / "Phone" - if text, you will need to provide your mobile#, mobile provider and notification preference.
How does the waitlist work?
If you are on the waitlist for a class, the system will automatically generate an email if you are moved off of the waitlist and into the class. Please check your notifications!
Do my class credits expire?
Class credits are good for 1 YEAR from the date of purchase. However, Monthly Unlimited Ride Passes are good for 30 days from the time of the first class use.
Is there babysitting at Clementine?
Sorry, we do not offer babysitting services.